Privacy Policy

Introduction

sxi6 ("we", "us", or "our") operates the website sxi6.vip and is committed to protecting the privacy and personal information of all users who access our platform. This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and what choices you have regarding your information. By accessing or using sxi6, you agree to the terms set out in this Privacy Policy.

We serve players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We respect your right to privacy and handle your personal information with the care and transparency you deserve. Please read this policy carefully before using our platform.

Information We Collect

We collect information you provide directly to us, as well as information generated automatically when you use our platform. The categories of personal data we may collect include the following:

Personal Identification Data

• Full name, date of birth, gender, and nationality as provided during account registration.
• Government-issued identification documents (National ID, passport) required for identity verification (KYC).
• Contact information including email address and mobile phone number.
• Residential address details.
• Selfie or photograph where required for enhanced identity verification.

Technical and Usage Data

• IP address, device type, operating system, and browser type.
• Pages visited, session duration, click patterns, and navigation history within sxi6.
• Transaction records including deposit amounts, withdrawal requests, and payment methods used (bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• Game activity logs, betting history, and wagering patterns.

How We Use Your Information

The personal information we collect is used solely for legitimate purposes related to the operation of the sxi6 platform and the services we provide. Specifically, we use your data for the following purposes:

• Creating and managing your sxi6 account and verifying your identity in accordance with our Know Your Customer (KYC) obligations.
• Processing deposits, withdrawals, and all financial transactions through local payment methods including bKash, Nagad, and Rocket.
• Providing customer support and responding to inquiries, complaints, and requests submitted through the support channel.
• Sending you promotional offers, bonus notifications, and platform updates — you may opt out of marketing communications at any time by contacting support.
• Detecting and preventing fraud, money laundering, problem gambling, and any other prohibited activities on the platform.
• Improving our platform, personalizing your gaming experience, and conducting internal analytics to understand user behaviour.
• Complying with applicable legal obligations, dispute resolution processes, and enforcement of our Terms & Conditions.

How We Share Your Information

sxi6 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your data in the following limited circumstances:

• Service Providers: Trusted third-party partners who assist us in operating the platform (payment processors, identity verification services, IT infrastructure providers) and who are contractually obligated to protect your data.
• Legal Authorities: Regulatory bodies, law enforcement agencies, or courts when we are required by law or legal process to disclose information.
• Fraud Prevention: Third-party fraud detection and anti-money laundering partners to protect all players and the integrity of the platform.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction, with the same privacy protections applying.

In all cases, we require our partners and vendors to maintain the confidentiality and security of your personal information and to use it only for the purpose for which it was shared.

Payment Data & Security

All payment transactions on sxi6 are protected using industry-standard SSL (Secure Socket Layer) encryption. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or any other supported payment method, your financial data is transmitted securely and is never stored in plaintext on our servers.

We do not store full card numbers, mobile banking PINs, or OTP codes on our platform. Payment instrument details are handled exclusively by our certified payment processing partners. We strongly recommend that players keep their login credentials confidential and never share account details with third parties.

Cookies and Tracking Technologies

sxi6 uses cookies and similar tracking technologies to enhance your browsing experience, maintain session state, and understand how users interact with our platform. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session authentication and security checks.
• Analytics Cookies: Help us understand user behaviour, page performance, and overall platform usage so we can continuously improve our services.
• Preference Cookies: Remember your settings and personalisation choices (such as language preference) to provide a more tailored experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the sxi6 platform and some features may not work as intended.

Data Retention

We retain your personal data for as long as your account remains active and as long as required to fulfil the purposes outlined in this policy. Where we are required by applicable law to retain records for a longer period — for example, for anti-money laundering compliance or financial audit purposes — we will retain your data for that period.

Upon account closure or expiry of the applicable retention period, personal data that is no longer necessary will be deleted or anonymised in a secure manner. Certain aggregated and anonymised statistical data may be retained indefinitely for platform improvement purposes.

Your Rights

As a registered user of sxi6, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold.
• Right to Erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit how we use your personal data in certain circumstances.
• Right to Object: You may object to our processing of your personal data for direct marketing or other purposes based on legitimate interest.

We will respond to all valid requests within a reasonable time. Certain requests may be declined where we are legally required to retain or process the relevant data, in which case we will explain the reason for the refusal clearly.

Protection of Minors

sxi6 is strictly an adult-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a user below the minimum age has registered or is using our platform, we will immediately suspend the account and delete all associated data. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling services.

Changes to This Privacy Policy

sxi6 reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the "Last Updated" date at the top of this page. For significant changes that materially affect how we handle your personal data, we will provide a more prominent notice, such as an in-platform notification or email alert.

Your continued use of the sxi6 platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way sxi6 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: [email protected]